Inspire Group designed a highly customised, blended learning solution combining eLearning, video and face-to-face induction sessions. This combination delivered an interactive learning experience which prepared people for the move, and most importantly ensured that they understood the key health and safety aspects of the new site.
The challenge with a project of this nature is to go beyond the “here’s what health and safety means” and move into the space of “that really helps me”. We achieved this by having a clear picture of what makes a difference for the learners, and by using a scenario-based approach. For example:
- Health & Safety scenario “If you discover a fire, what is the first thing you should do?”
- Behavioural scenario “Joe is about to have his favourite lunch – curried eggs and cauliflower. Sounds interesting! Where should he eat this culinary delight?”
Scenario examples help to make concepts real for the learner and multi-choice answers provide an effective way to demonstrate why a particular answer was right or wrong, allowing the learner to understand the consequences of their choice.
The video showcased the newly refurbished building, and the MBIE Senior Leadership team delivered the key messages. This helped connect MBIE employees with the significance of the move and the positive impact it would have on the organisation.
The learning was also complemented with face-to-face induction sessions where staff were given the opportunity to ask questions that may not have been covered in the other learning materials.