Kiwibank is a 100% New Zealand owned bank, and has been thinking up ways to give Kiwis better value banking since 2002.

Needs

Kiwibank have been a customer of Inspire Group’s for over 10 years. Kiwibank had used growpotential (our entry-level e-learning management application) for seven years before their needs developed to the point where they required a fully featured LMS. At this stage Kiwibank ran an RFI and RFP process to select a solution and vendor.

Solution

We pitched for and won the RFP process for Kiwibank with Kallidus Learning Management System (LMS) as our partner. Inspire Group are the reseller for Kallidus in New Zealand and Australia, we’ve implemented Kallidus in over 15 different sites within the public and private sectors. Having been on the market since 2000, Kallidus LMS is a proven product with a number of key clients throughout the world including Nissan Europe, Specsavers and Boots Pharmacy.

 

The Inspire Kallidus LMS solution is a unique proposition; it provides a scalable, global product with the responsiveness and support of a local provider. Our Wellington and Sydney-based support team goes beyond day-to-day issues and works with customers to ensure they are getting the best from the Kallidus LMS.

 

We completed the implementation of Kallidus LMS at Kiwibank in June 2009. This site also services NZ Post Retail. It is a complex implementation that includes:

 

  • Hosting with dedicated URLs
  • Two domains including different branding for each (Kiwibank and NZPost Retail)
  • Two nightly HR system data feeds (one for each domain)
  • Single sign-on from the Kiwibank intranet
  • Migration of historical classroom learning data (7 years over 3 sources)
  • Migration of growpotential eLearning data (7 years)

Results

Since 2009 Kallidus LMS has been successfully monitoring, tracking, planning and reporting the learning and development activity for the over 4000 Kiwibank and NZ Post retail employees. We continue to meet with the Kiwibank team on a monthly basis to ensure they’re getting the best from Kallidus.

 

The Kiwibank team describes one of the project success measures, “from the day Kallidus went live we haven’t touched any of our old spreadsheets”.

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We are always on the look out for new exciting projects. We would love to have a chat about what you are after over a coffee – our shout.

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